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PRIVACY POLICY

TABLE OF CONTENTS

  1. Our Commitment to Privacy
  2. Types of Information We Collect and How We Use It
  3. Other Information Collected
  4. Data Sharing and Disclosure
  5. Data Retention
  6. Our Commitment to Data Security
  7. Your Rights and Choices
  8. Changes to Our Privacy Policy
  9. How to Contact Us

1. OUR COMMITMENT TO PRIVACY

Your privacy is important to Max & Erma’s, Inc. (“Max & Erma’s”). This Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard your information when you visit our website at maxandermas.com (the “Site”) or use our Good Neighbor Rewards App (“App”). We are committed to protecting your personal data and ensuring transparency in how it is handled. We make this Policy easily accessible through the Site and App at every point where personally identifiable information may be requested.

2. TYPES OF INFORMATION WE COLLECT AND HOW WE USE IT

We collect information to provide and improve our services. The types of information we collect include:

  • Personally Identifiable Information (PII): This includes your name, email address, phone number, billing and shipping address, and payment information when you engage in transactions through the Site or App. We use this information to fulfill your orders, provide customer support, and send you promotional offers (if opted in).
  • Usage Data: We automatically collect information such as your IP address, browser type, device identifiers, and usage patterns when you interact with our Site or App. This helps us improve functionality, user experience, and security.
  • Communication Data: If you contact us through the “Contact Us” link, we collect your contact information and the content of your communication to respond to your queries and improve our services.

3. OTHER INFORMATION COLLECTED

  • Third-Party Links and Websites: Our Site and App may contain links to third-party websites or services. Please be aware that we are not responsible for the privacy practices of these third parties. When you leave our Site or App, you are subject to the privacy policies of those websites.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, remember your preferences, and track aggregate usage data. You can control your cookie settings through your browser, but note that disabling cookies may affect certain functionalities of the Site or App.

4. DATA SHARING AND DISCLOSURE

We do not sell your personal data to third parties. We may share your information with:

  • Service Providers: We work with third-party service providers who help us operate our Site and App, process payments, deliver communications, and provide other services on our behalf. These providers are bound by confidentiality obligations and are only authorized to use your data as necessary to perform their services.
  • Legal Requirements: We may disclose your data to comply with applicable laws, regulations, legal processes, or governmental requests, or to protect the rights, property, or safety of Max & Erma’s, our users, or others.

5. DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, regulatory, or reporting obligations. When your information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.

6. OUR COMMITMENT TO DATA SECURITY

We implement technical, administrative, and physical safeguards to protect your personal information. Secured Socket Layer (SSL) technology is used to encrypt sensitive information, such as payment details. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. YOUR RIGHTS AND CHOICES

You have the right to access, correct, update, or delete your personal information. You can do so by logging into your account on the Site or App and editing your profile, or by contacting us at gnrapp@maxandermas.com. You may also opt out of promotional communications by following the unsubscribe instructions in our emails. Please note that we may retain certain information as required by law or for legitimate business purposes.

8. CHANGES TO OUR PRIVACY POLICY

We may update this Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the revised Policy on the Site or App and updating the “Last Updated” date. Your continued use of our Site or App after any changes indicates your acceptance of the updated Policy.

9. HOW TO CONTACT US

If you have any questions about this Policy or our data practices, please contact us via the “Contact Us” link on the Site, or email us at gnrapp@maxandermas.com.

Last Updated: August 23, 2024