• Our Commitment to Privacy
  • Types of Information We Collect and How We Use It
  • Other Information Collected
  • Our Commitment to Data Security
  • Changing Your Information
  • Changes to Our Privacy Policy
  • How to Contact Us

1. OUR COMMITMENT TO PRIVACY Your privacy is important to Max & Erma’s, Inc. (“Max & Erma’s”). To protect the privacy of the visitors (“you”) to the Max & Erma’s website at maxandermas.com (the “Site”), Max & Erma’s (“we/us”) has developed this Privacy Policy (“Policy”) explaining our online information practices and the choices you can make about the way your information is collected and used. To make this Policy easy to find, we make it available on the Site homepage and at every point where personally identifiable information may be requested. Please read below for more specific information on the type of information that we collect and how we use it.

2. TYPES OF INFORMATION WE COLLECT AND HOW WE USE IT This section of our Policy describes in detail the type of information that we collect. The personally-identifying information collected through the Site is voluntarily submitted by you. We will not disclose to third parties any of the information provided by you without your permission.

Electronic Communications When you visit the Good Neighbor Rewards App or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the App. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You further agree that any notices provided by us electronically are deemed to be given and received on the date we transmit any such electronic communication.

Accessing, Correcting, or Deleting Your Information

You can review and change your personal information by logging into the Good Neighbors Rewards App and visiting your account profile page. You may also send us an email at gnrapp@maxandermas.com to request access to, correct, or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Max & Erma’s Email. You may subscribe to receive periodic promotional emails relating to restaurant promotions, coupons, and discounts offered by Max & Erma’s. Max & Erma’s will retain the email address submitted by you to Max & Erma’s for purposes of sending you the promotional emails. All such promotional emails will contain an opt-out option whereby the recipient can choose to opt out of receiving all such future emails to the submitted recipient email address. Max & Erma’s will not sell or otherwise share your email address to third parties.

Online Purchasing/Site Registration. If you choose to purchase Max & Erma’s gift cards or other products through the Site, you will be required to provide an email address, your name, phone number, and billing and shipping addresses (which might be the same), as well as the necessary credit card information. You also have the option to Register with the Site so that you will not have to submit your information every time you make a purchase. The information collected through the purchase process or registration process will be used to contact you regarding your order and to process, ship, and bill you for your online purchases. Max & Erma’s will not sell or otherwise share your name and email information to third parties.

Sweepstakes/Contests. Periodically, Max & Erma’s will sponsor sweepstakes or contests and links to those sweepstakes or contests will be included on this Site. The specific rules posted with the particular sweepstakes or contests will apply to entrants and will supersede the privacy policy and terms and conditions posted on this Site.

Contact Us Link. If you choose to contact us, we collect your name, email address, postal address, telephone number, and the contents of your message. We use the information obtained when you contact us through the “Contact Us” link to process and respond to your suggestion or customer service request. We may respond to you by phone, email, or postal mail, depending on the information you choose to submit. We also will use this information to improve our products and services. In accordance with our Site Terms and Conditions, we also reserve the right to use your name and comments in promotional material for Max & Erma’s.

Application for Employment Information. If you would like to become a Max & Erma’s Restaurants, Inc. employee, you may choose to submit an employment application online through the “Employment” link. The pages listing employment opportunities are operated by a third party partner. When you visit those pages, you are visiting a separate website and are subject to the terms and conditions and privacy policy of that site.

Your Application Information, once delivered to us, is used only to process your employment request, which includes corresponding with you to make arrangements for your association with us or to notify you of the results of our review of your application. The information may be printed and stored, and administrative personnel may review the information.


Third Party Links and Websites. We may from time to time contract with advertisers or other third parties who place information, advertisements, or other promotional material or links on our Site. If you click on an advertisement or other link provided by a third party and leave our Site, whether through a link or through visiting another website framed within our Site, you are subject to the privacy policies of these advertisers or other third parties. We do not have responsibility for or access to the information collected by these third parties.

Internet Protocol Address and Aggregate Information. We may collect and use this information to improve Our Site based upon usage patterns derived from this information. We do not share this information with third parties. This information is not personally identifying, but merely tracks usage patterns and other demographics of Site visitors as a group.

Cookies. A cookie is a small removable data file that is stored by your web browser on your computer. Cookies allow you to place an order on our website and allow us to enhance and personalize your online browsing and shopping experience. For example, we use cookies to remember the items in your Shopping Cart and to recognize you when you return to the Site. You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn of all cookies. You do this through your browser (e.g., Google Chrome, Firefox, Safari) settings. If you turn cookies off, you will not have access to many features that make our Site more efficient and some of our services will not function properly.

4. OUR COMMITMENT TO DATA SECURITY The security of your personal information is important to us. Secured Socket Layer technology is utilized when transmitting sensitive information—such as credit card information submitted in order to make a purchase from the Online Store. We have further measures in place to protect your personal information once it reaches us.

5. CHANGING YOUR INFORMATION If you would like to change the information we keep on file after you have registered through our website or app, you must first sign in to the Site and/or app then may access your account information by clicking on the link entitled “Edit Profile.” Through the links provided therein, you may choose to change any of the information you have previously submitted.


6. CHANGE TO OUR PRIVACY POLICY We reserve the right to change our Policy from time to time. Any changes to our Policy will be effective and applicable upon change of our Policy as accessible through the Site.


7. HOW TO CONTACT US For any other information or questions regarding the Site or the information you have submitted to us through the Site, please contact us through the “Contact” link on the Site.

Please also visit our Site Terms and Conditions which explains other terms governing the use of our website.

Copyright © 2016 Glacier Restaurant Group, LLC. All Rights Reserved.